Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide when placing an order, creating an account, or contacting us — including your name, phone number, email, delivery address, and any artwork or files you upload for customization. We also collect basic usage data to improve our website.
2. How We Use Your Information
Your information is used to process and deliver orders, provide customer support, send order updates, and improve our products and services. Uploaded design files are used solely to fulfil your specific order.
3. Payment Information
Online payments are processed securely through Razorpay. We do not store your card or banking details on our servers. Payment data is handled by our PCI-DSS compliant payment gateway.
4. Data Sharing
We do not sell your personal data. We share information only with service providers necessary to fulfil your order (e.g. courier partners and the payment gateway), and where required by law.
5. Data Security
We use reasonable technical and organizational measures to protect your data, including encrypted connections and access controls. No method of transmission is 100% secure, but we work to safeguard your information.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us. You can also request that we stop sending promotional messages at any time.
7. Contact
For any privacy-related questions, contact us using the details on our Contact page.